Registration & Welcome Coffee
Part I
Financial services consumers – in the current European regulatory and economic landscape
Opening remarks:
Christian ELTNER, Head of Legal and International Affairs and Head of the Information and Complaints Unit, VVO, Austria
Keynote speech:
Nathalie BERGER, Head of Unit Insurance and Pensions Directorate General for Financial Stability, Financial Services and Capital Markets Union (FISMA), European Commission
Speakers:
Olav JONES, Deputy Director General, Insurance Europe
Why good regulation matters for consumers?
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Matti LEPPÄLÄ, Secretary General / CEO, PensionsEurope & Chair, OPSG of EIOPA
The future is here – Pan-European Personal Pensions Products
Interactive Panel:
Nathalie BERGER, Head of Unit Insurance and Pensions Directorate General for Financial Stability, Financial Services and Capital Markets Union (FISMA), European Commission
Olav JONES, Deputy General Director, Insurance Europe
Matti LEPPÄLÄ, Secretary General / CEO, PensionsEurope & Chair, OPSG of EIOPA
Sergej SIMONITI, President, AZN – Slovenian Insurance Supervision Agency
Hrvoje PAUKOVIC, Director, Croatian Insurance Bureau
Alexandru CIUNCAN, Member of IRSG & OPSG of EIOPA
Networking Lunch
Part II
How to balance consumer protection and consumer responsibility in insurance?
Keynote speech:
Gabriel BERNARDINO, Chairman, EIOPA
Click here for the speech
Speakers:
Pauline de CHATILLON, Executive Director, Ernst & Young, France
How to balance consumer protection and consumer responsibility in insurance?
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Mirenchu DEL VALLE, Secretary General, UNESPA-Association of Spanish Insurers & Chair, IRSG – Insurance – Reinsurance Stakeholders Group
Financial education and Consumer Protection in Spain- Case study
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Ursula GEROLD, Consumer Protection Senior Expert, BaFin, Germany
The role of product information in insurance: KID for PRIIPs & IPID
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Interactive Panel
Gabriel BERNARDINO, Chairman, EIOPA
Pauline de CHATILLON, Executive Director, Ernst & Young, France
Mirenchu DEL VALLE, Secretary General, UNESPA-Association of Spanish Insurers & Chair, IRSG of EIOPA
Ursula GEROLD, Consumer Protection Senior Expert, BaFin, Germany
Mișu NEGRIȚOIU, President, ASF-Financial Supervisory Authority, Romania
Coffee Break
Part III
New emerging products & technologies and their impact on consumers
Speakers:
Peter BRAUMÜLLER, Managing Director, FMA, Austria
Digitalisation in insurance – challenges from a supervisory perspective
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Chris HALLIDAY, Willis Towers Watson, UK
The impact of digitalization on consumers and insurance undertakings
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Interactive Panel
Peter BRAUMÜLLER, Managing Director, FMA, Austria
Chris HALLIDAY, Willis Towers Watson, UK
Călin RANGU, Consumer Protection Director, ASF-Financial Supervisory Authority, Romania
Daniela GHEȚU, Editorial Director, XPRIMM Publications; President, PIA-Presse Internationale des Assurances